To help restaurants survive & thrive during the pandemic, Hashtag Loyalty has launched Thrive, the only ordering platform that ensures repeat orders. Find out more!
Bring back loyal customers

Grow your business - one loyal customer at a time!

Grow your business - one loyal customer at a time!

Hashtag Loyalty helps you build customer loyalty, improve customer retention and increase your revenue.

Automate customer engagementCustomer loyalty
Customer feedback
Customer loyalty
Our Product
Hashtag Loyalty helps you grow your business in three simple steps.
Icon for capture customer data via loyalty program, feedback or reservation system.
Capture
first-party customer data via a touchpoint - loyalty program, feedback or reservation system - that adds value to your business and enhances customer experience.
Icon for understand customers via performance reporting, analytics, segmentation and actionable insights.
Understand
customer behaviour and preferences through performance reports, actionable insights and in-depth customer segmentation that help you make key business decisions.
Icon for engage customers via automated, targeted and personalised campaigns.
Engage
with customers at scale in an automated, targeted and personalized manner based on their activity. Track engagement performance and revenue generated in real-time.
in Action
Fit to cater Small, Medium and Enterprise businesses alike, see how Hashtag Loyalty works to grow your business.
Screenshot of the Hashtag Loyalty dashboard in action.
Screenshot of the Hashtag Loyalty merchant business mobile application in action.
CUSTOMER SPEAKS
Trusted by over 1000 businesses across 30 cities in India to build customer loyalty, improve customer retention and increase revenue.
Logo of Hashtag Loyalty partner business Massive Restaurants
Logo of Hashtag Loyaly partner business The Belgian Waffle Co.
Logo of Hashtag Loyalty partner business Jumboking
Logo of Hashtag Loyalty partner business Apasra Ice Creams
Logo of Hashtag Loyalty partner business Smaaash Entertainment
We’ve taken the customer experience at Massive Hospitality a notch higher by launching an exclusive member’s program for our loyal customers. Our custom requirements have been deployed at scale across all our brands by Hashtag Loyalty.
Head of Marketing
We track real-time business performance, collect and interpret customer data from 250+ franchise outlets panning across India and easily execute brand level campaigns, all through one platform - Hashtag Loyalty.
Founder
We had clear objectives - promote specific units and increase visits - to fulfil via the Jumboking loyalty program. Hashtag Loyalty, with a customized and PoS integrated program, helped us achieve exactly that.
Founder
Apsara Ice Creams has consistently stayed ahead of the competition by ensuring regular customer engagement. We’ve also drastically improved our franchise performance by introducing an owner incentive program based on the Monthly Leaderboard by Hashtag Loyalty.
Founder
With multiple PoS system integrations, data reconciliation requests and tight timelines involved, the formidable task of implementing a loyalty program across all Smaaash locations was executed seamlessly by Hashtag Loyalty.
Head of Marketing
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Ready to grow your business?
See why 1000+ businesses use Hashtag Loyalty.