
CAPTURE
Feedback
Collect customer feedback post their visit, track their sentiments and manage customer loyalty.
Features
Track the happiness quotient of your customers via a CSAT (Customer Satisfaction) score derived from the customer feedback you have received.
Track the likelihood of customers referring your business to others via a NPS - Net Promoter Score derived from the customer feedback you have received.
Get actionable insights based on the customer feedback that you have received.
Enrich your customer data by complementing feedback with an integrated loyalty program.
Get notified along with response details each time your business receives negative customer feedback.
Customize the questions and design the look of your customer feedback form to suit your business.
CUSTOMER SPEAKS
Trusted by over 1000 businesses across 30 cities in India to build customer loyalty, improve customer retention and increase revenue.





Ready to grow your business?
See why 1000+ businesses use Hashtag Loyalty.